Last Updated: May 2026
Thank you for purchasing products, services, consultations, remedies, and digital content from Vastu Devay. We are committed to providing quality products and services to our customers. Please read this Refund & Cancellation Policy carefully before making any purchase.
Scope of This Policy
This policy applies to all products and services offered by Vastu Devay, including but not limited to:
- Ebooks and digital downloads
- PDF reports and personalized reports
- Online courses and digital content
- Numerology, Vastu, Astrology, and related consultations
- Yantras, crystals, sprays, energy remedies, and spiritual products
- 3D printed objects, customized products, and physical merchandise
- Any future products or services offered through our website, payment links, marketplaces, or other sales channels
Digital Products and Downloadable Content
All purchases of digital products, including ebooks, PDF reports, downloadable files, templates, guides, courses, and other digital content, are final and non-refundable.
Due to the nature of digital products, once access has been granted, the product has been delivered, downloaded, viewed, or accessed, no refund, return, exchange, or cancellation will be provided.
Customers are advised to review product descriptions carefully before making a purchase.
Consultation Services
Consultation fees paid for Numerology, Vastu, Astrology, coaching, guidance, advisory services, or any other professional consultation are generally non-refundable.
If a consultation appointment needs to be rescheduled, customers may contact us in advance. Rescheduling requests will be considered subject to availability.
Refunds will not be provided for:
- Missed appointments
- Failure to attend scheduled sessions
- Dissatisfaction based on personal expectations
- Decisions made by customers based on consultation advice
Vastu Devay provides guidance and recommendations based on professional knowledge and experience. Results may vary from person to person.
Physical Products, Remedies, and Merchandise
This section applies to physical products including but not limited to:
- Yantras
- Crystals
- Sprays
- Spiritual remedies
- Energy tools
- Customized products
- 3D printed objects
- Merchandise and future physical products
Damaged or Incorrect Products
If a customer receives a product that is damaged during transit or receives an incorrect item, the customer must notify us within 48 hours of delivery by providing:
- Order details
- Clear photographs of the product
- Photographs of the packaging
After verification, we may offer a replacement, store credit, or other suitable resolution at our sole discretion.
Non-Returnable Products
For hygiene, spiritual, energetic, customized, personalized, or made-to-order reasons, certain products may not be eligible for return, exchange, or refund.
These may include:
- Activated or energized remedies
- Customized yantras
- Personalized reports
- Customized 3D printed products
- Products specifically prepared for a customer
Order Cancellation
Orders may be cancelled only if processing, customization, activation, packaging, shipping, or delivery has not yet started.
Once an order has entered processing, customization, activation, dispatch, shipping, or delivery stages, cancellation requests may not be accepted.
Any approved cancellation may be subject to administrative, payment gateway, transaction, processing, or handling charges.
Refund Processing
If a refund is approved by Vastu Devay, the refund will be processed through the original payment method whenever possible.
Refund timelines may vary depending on:
- Payment gateway processing
- Banking systems
- Financial institutions
Vastu Devay shall not be responsible for delays caused by banks, payment gateways, or third-party service providers.
Duplicate Payments and Technical Errors
If a customer is charged more than once for the same transaction due to a technical issue, duplicate payment, or payment gateway error, the matter will be reviewed after verification.
Upon successful verification, the excess amount may be refunded through the original payment method or another suitable method.
Limitation of Liability
Vastu Devay provides products, remedies, consultations, and informational content for educational, spiritual, personal development, and guidance purposes.
Individual experiences and results may vary. We do not guarantee specific outcomes, financial gains, business success, health improvements, relationship outcomes, or any other results from the use of our products, remedies, consultations, or recommendations.
Refund requests based solely on personal expectations, perceived results, beliefs, interpretations, or outcomes will not be accepted.
Policy Updates
Vastu Devay reserves the right to modify, update, amend, or replace this Refund & Cancellation Policy at any time without prior notice. The latest version published on our website shall govern all purchases and transactions.
Contact Us
For questions regarding refunds, cancellations, orders, or customer support, please contact:
Vastu Devay
Email: vastusolutions24@gmail.com
Website: https://vastudevay.com
By purchasing any product or service from Vastu Devay, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.